Attendance

1. Students are encouraged to attend all classes, as skills progress from week to week. If a student misses a class, they may ask for class notes from a fellow classmate.
2. Students in introductory and intermediate classes must attend at least one class out of the first three classes.
3. If a student knows they will not be able to attend a class, they can remove themselves from the class roster by following the instructions below.
4. If the student removes themselves from the roster more than 4-hours before the class, then the student is entitled to a make-up credit. See below for instructions for how to use this credit. Students are eligible for two make-up credits during 6-9 week sessions and one make-up credit during sessions that are 4-weeks long or shorter.

Make-Up Policy

Please note: Registrations for classes, workshops, and other programs are non-transferable, meaning that a student may not sell nor gift their spot in a class, workshop, etc., to another student. This policy is firm and there are no exceptions, including among family members.

• If a student knows they will miss a specific class date, they may cancel their reservation for that class by accessing the Make-up/Drop-in Calendar. To cancel a class reservation, click on the class you wish to cancel and click the red “Unregister” button in the pop-up window. A student must cancel their reservation at least 4-hours in advance of the class in question in order to receive a make-up class credit.
• A student may not receive more than 2 make-up classes per class per 6-9 week session and no more than 1 make-up class per 4-week or shorter session.
• Make-up class credits must be used in the same session. Unused make-up class credits cannot be rolled over into the next session.
• If C3 is closed due to weather or other unforeseen circumstances, Administration will contact students directly regarding make-up options.
• All students should contact info@commonwealthcircus.com in the event of injury, illness, or another cause for long-term absences.

Students can use make-up class credits in one of three ways:

1. Attend another class:
   1. Adult students can use the Make-up/Drop-in Calendar to reserve a spot in a class of the same or lower level in the same discipline as their missed class, space permitting. Students can also use make-up classes to attend Fitness, Juggling & Flexibility classes.
   2. Youth students (or their parent/guardian) can use the Make-up/Drop-in Calendar to reserve a spot in an age-appropriate class, space permitting.
   3. All make-up classes must be reserved via the Make-up/Drop-in Calendar.
2. Attend an Open Studio as a make-up:
   1. To use this option, a student (or their parent/guardian) should use Make-up/Drop-in Calendar.
3. Attend an Online Class or Workshop:
   1. To use this option, a student can access the Online Class and Workshops! page to reserve a spot in a class of their choice, space permitting.

How to Apply a Make-up Credit:

• To use a make-up, click on the class or practice date and time you would like to attend, then click “Multipass” on the pop-up window. If you do not see this option, it means you do not have a make-up available. Please email info@commonwealthcircus.com with questions!
• The Make-up/Drop-in Calendar will be available after registration for the session closes. All unclaimed spots for session classes will be converted into drop-ins one week after the start of the session.
• **PLEASE NOTE: C3 does not guarantee that there will be spaces available in specific classes or practice times for students to make up missed classes. Classes are often very full; this make-up option is offered as a courtesy, not as a guarantee.**

Injuries

In the event that a student is unable to complete a session of classes due to an injury (whether sustained in or outside of class), C3 will issue an account credit for the value of the remaining classes to be used toward any future class registration. Students must contact C3 promptly via email at info@commonwealthcircus.com to request an account credit in case of injury.

Students with existing injuries or physical limitations are encouraged to schedule a private lesson or attend a Drop-In Class before registering for a session of classes to make sure they can participate in class activities. Refunds will not be granted in cases where an existing injury prevents a student from fully participating.

Weather-related cancellations

• C3 will announce closures due to weather at least 2 hours before class start time.
• Cancellations will be announced over email and on social media.
• If C3 cancels a class due to inclement weather, affected students will be permitted to make-up their class in accordance with the missed class policy above.

Other considerations

Refunds are not given for failure to attend, absence, sick days, or participant dismissal due to unsafe behavior. In the case that a student’s behavior creates a safety concern, C3 staff will make every reasonable effort to resolve the issue in a way that allows the student to continue participating in circus class. C3 instructors have the final say in all questions of safety.